Reality Remixed: Like Disco Lemonade
What better place than here?
What better time than now?


Thursday, May 30, 2002
As part of my deal with the very nice customer service rep and her supervisor at America West, I'm supposed to "remember them nicely." I shall do a bit more than that, and extoll their virtues for they are being very very generous to a stupid moron.

I made reservations this morning over the Internet on their site in order to fly back to the East Coast and move my parents' stuff to Tucson in late October. Except for the fact that I got a little mixed up in the dates, and made the reservations for the day after I wanted to fly -- I got confused with the whole day change because I'm taking a red-eye and wound up making reservations to depart on the day I wanted to arrive. This was pointed out to me by my parents, since I didn't even notice it myself because I'm such a loser.

America West not only changed my ticket very easily, but they didn't even charge me the normal $100 fee for ticket change, which I really should've paid because I deserved it because I'm a moron. But it's nice to know that there are still some nice people out there who really care about their customers, and I am happy to say that America West has made a very happy customer out of me.

However, I will say that I have one fear of flying -- it's not the crashing part, I'm fine with actually being in the air. I'm just scared they'll lose my luggage. I never get tense on a flight until I'm already off the plane and waiting in the baggage claim area for my suitcase to come out of the carousel. It's a strange quirk, I know, but it's better than spending 6+ hours all upset while I'm in the air because I'm afraid I'm going to die.
Posted by Keith @ 06:46 PM ·
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